Create and delete app password using the Microsoft 365 portal

Note: If you use two-step verification with your work account and your Microsoft 365 apps, you can create and delete your app passwords using the Microsoft 365 portal.

To create app passwords using the Office 365 portal

1. Sign in to your work account, go to the My Account page, and select Security info.

2. Select Add sign-in method, choose App password from the list, and then select Add.

3. Enter a name for the app password, and then select Next.

4. Copy the password from the App password page, and then select Done.

5. On the Security info page, make sure your app password is listed.

6. Open the app you created the app password for (for example, MS Outlook), and then paste the app password when asked for it. You should only have to do this once per app.

To delete app passwords using the Security info page

1. On the Security info page, select Delete next to the app password you want to delete.

2. Select Ok in the confirmation box. The app password is successfully deleted.

If your app passwords aren't working properly

Make sure you typed your password correctly. If you're sure you entered your password correctly, you can try to sign in again and create a new app password. If neither of those options fix your problem, contact your organization's Help desk so they can delete your existing app passwords, letting you create brand-new ones.